Contact us

Thank you for visiting luvettas.shop.

If you have any questions, suggestions, or inquiries regarding potential collaborations, please feel free to contact us at any time; we will be happy to assist you as soon as possible.

Customer Service Information

We typically respond to emails within 24–48 hours (inquiries received on business days are prioritized).

Common Inquiry Topics

You may contact us via email to address the following issues:

Order inquiries and shipping status updates
Product sizing and information
Return and exchange requests
Partnership and business inquiries
Website usage issues

Helpful Tips

To help us resolve your issue more quickly, please provide as much of the following information as possible in your email:

Order number
The email address used at the time of purchase
A detailed description of the issue or relevant screenshots